FEATURED JOBVIP Support Engineer
organization.
Job Description
Developing and delivering support/Guidance to VIP users on iPad and Google Workspace
best practices.
2. Providing expert-level support for Google Workspace applications (Front End Interface
for Gmail, Gmail, Calendar, Drive, Chat, Meet, etc.), addressing complex issues related to
functionality, integration, and security.
3. Offering proactive support, including regular system checks, security updates, and
performance optimization.
4. Diagnosing and resolving hardware and software problems, escalating issues to vendors
as needed.
5. Collaborating with IT and other teams to ensure seamless integration of VIP support
services.
6. Troubleshooting and resolving complex hardware, software, and network issues, ensuring
minimal disruption to executive workflows.
7. Managing endpoint security by addressing non-compliance issues related to Antivirus,
SCCM, and DLP systems.
8. Prioritized and resolving P1 (critical) tickets for VIP users, minimizing downtime and
ensuring business continuity
9. Performing weekly printer checks for executive users to ensure operational
efficiency.
10. Logging, monitoring, and resolving daily tickets using
Job Particulars
About Company
Mumbai 
3 to 6 Years 
Salary not disclosed 
Diploma, Any Post Graduate, Any Graduate 
