Voice/chat Process Jobs in Noida - TECH MAHINDRA LIMITED

Voice/chat Process

TECH MAHINDRA LIMITED

0 to 5 Years

175000 - 350000 Yearly

Expired

Posted: 17 Mar 20

Job Description

Tech Mahindra BPS - Noida is hiring for Premium voice Process

Designation : Customer Service Associate

Qualification Required : Undergraduate and graduate both can apply

Immediate Joiners are required.

Fresher and Experience both are eligible

Skills Required : Good Communication skills and basic computer knowledge

Job Roles & Responsibilities :

1) Voice process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.

Education

UG :Graduation Not Required, Any Graduate in Any Specialization

PG :Any Postgraduate in Any Specialization, Post Graduation Not Required

Doctorate :Any Doctorate in Any Specialization, Doctorate Not Required