Voice/Non-Voice Exevutive Jobs in Chennai - Diostec Software Solutions Pvt. Ltd.

Voice Process

Job Description

We are looking for an enthusiastic Voice Process Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

·         Contact customers to inform them about a product or service using script

·         Ask questions to understand customer requirements and close sales

·         Take and process orders in an accurate manner

·         Handle grievances to preserve the company’s reputation

·         Go the “extra mile” to meet sales quota and facilitate future sales

·         Keep records of calls and sales and note useful information

For experienced candidates:

·         Proven experience as telesales representative or other sales/customer service role

·         Proven track record of successfully meeting sales quota preferably over the phone

·         Good knowledge of relevant computer programs (e.g. MS Excel) and telephone systems

·         Ability to learn about products and services and describe/explain them to prospects

·         Excellent knowledge of English

·         Excellent communication and interpersonal skills

·         Cool-tempered and able to handle rejection

·         Outstanding negotiation skills with the ability to resolve issues and complaints

·         Diploma; BSc/BA, BE

For Freshers

·         Good knowledge of relevant computer programs (e.g. MS Excel) and telephone systems

·         Ability to learn about products and services and describe/explain them to prospects

·         Excellent knowledge of English

·         Excellent communication and interpersonal skills

·         Cool-tempered and able to handle rejection

·         Outstanding negotiation skills with the ability to resolve issues and complaints

·         Diploma; BSc/BA, BE

Non-Voice Process

Good typing skills