Voice/Non-Voice Process Jobs in Bangalore - Black And White Business Solutions

Voice/Non-Voice Process

Black And White Business Solutions

0 Years

14000 - 28000 Monthly

Expired

Posted: 08 Jul 21

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Required Candidate Currently Located in Bangalore

Huge Openings for Voice / Non-Voice process in TSR and CSR

INTERNATIONAL PROCESS

Technical Support: Voice / Semi Voice / Non-Voice Process

Customer Support: Voice / Semi Voice / Non-Voice Process

Roles :

Handle technical support questions via our ticketing system.
Help customers set up their website Help transfer customer accounts from other providers.
Help customers with script and software upgrades Help and repair infected and compromised accounts.
Handle server monitoring tickets and repair systems in
event of failures. Help build and configure new servers
Keep track of requests and make sure they are implemented as planned
Participate in incident handling concerning technical issues/server issues through chat support
Microsoft environment knowledge
Have some level of technical understanding of the products building up a desktop service
Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
Basic Troubleshooting, Monitoring, Backup

Documents Required :

Fresher :