Voice Process and Tech Support Jobs in Hyderabad - Multiplier solutions
Job Description
Company Profile: Multiplier Solutions
Multiplier Solutions is a fast-growing company led by IIM, IIT, BITS Pilani talent and focused on new technologies of data analytics, CRM and social media marketing for the fast-growing healthcare domain.
We are a leading healthcare consulting and products based company that has a suite of products that consume large elements of data across the healthcare ecosystem and delivers advanced analytics. This is being adopted in leading healthcare companies in India.
Our team includes people from IIM, IIT, BITS Pilani, SP Jain and people from health care that
helps customers grow faster and reach more profitable markets.
Job Description:
Greet Customers in a courteous, friendly, and professional manner using agreed-upon procedures.
Clarify Customer requirements; probe for and confirm understanding of requirements. Support Customers Healthcare and Technology vertical. Troubleshoot Customer issues related to service or product
Excellent with tele-calling, soft skills, customer interaction.
Good at Basic Computer knowledge Ms Word and Excel
Should know Hindi and English Compulsory.
Should be fluent in Hindi, English, Telugu.
Only general shifts(10:00 AM to 7:30 PM) no night shifts