Voice Process Executive Jobs Opening in Spancore technology at 100 Feet Road, Avinashi Road, Ganapathy, Coimbatore

We have immediate opening for below position

job Title: Voice Process Executive

Location: Coimbatore, India

Job Description: We are currently seeking dynamic and customer-focused individuals to join our Coimbatore team as Voice Process Executives at Spancore Technology. As a Voice Process Executive, you will handle inbound and outbound calls from international clients, providing excellent customer service and support.

Responsibilities:

• Handle incoming calls from customers and provide assistance with inquiries, concerns, and requests
• Make outbound calls to follow up with customers, confirm appointments, or conduct surveys
• Maintain a high level of professionalism and customer satisfaction at all times
• Listen attentively to customer needs and offer appropriate solutions or escalate issues as necessary
• Enter and update customer information accurately in the database
• Meet or exceed performance targets for call quality, productivity, and customer satisfaction
• Adhere to company policies and procedures, including compliance with data protection regulations
• Participate in ongoing training and development programs to enhance skills and knowledge

Requirements:

• Excellent communication skills in English, both verbal and written
• Previous experience in customer service or a call center environment preferred but not required
• Strong interpersonal skills and ability to build rapport with customers
• Ability to multitask and work efficiently in a fast-paced environment
• Flexibility to work in rotating shifts, including evenings, weekends, and holidays
• Basic computer skills and familiarity with CRM software or call center technology
• High school diploma or equivalent qualification required; higher education preferred

Benefits:

• Competitive salary package with performance-based incentives
• Opportunities for career growth and advancement within the company
• Comprehensive training and development programs
• Supportive and inclusive work culture with a focus on employee well-being

1. What are the job requirements to apply for this Voice Process Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Voice Process Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Voice Process Executive is a Full Time in Coimbatore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Voice Process Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Voice Process Executive position?
   
   • Ans: There are immediate 1 job openings for Voice Process Executive in our Organisation.