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Voice Process Jobs in Chennai - IYANAR INFOTECH PVT

Voice Process

IYANAR INFOTECH PVT
experience-icon 0 Years
salary-icon 12000 - 13000 Monthly
qualification-icon Any Graduate
Expired

Posted: 07 Jan 21

Job Description

Roles and Responsibilities 
The major purpose of the Call Center Agent is to handle inbound calls/chats for  the potential customers. 
The call center agent is accountable for the delivery of high - quality professional services in accordance with the mission, core values and purposes of the organization 
Demonstrates flexibility and adaptability 
Passion to work in a team environment 
Flexible in working Night shifts 
Candidates should be flexible in working US shift  
Rotational week off on week days(Not on weekends)  
Salary + Daily and Monthly incentives  
 The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. 
He/She must show the willingness to learn new things every time and then. 
Giving a resolution to the customers or clients should be the whole and sole responsibility. 
1.To handle Inbound Calls, Outbound Calls & provide excellent services to the US & Canada Customers
2.Should be able to Multitask, handle both Calls and Chats.
3.Great team player 4)Achieve the given target on a daily basis

Key Skills 
Good oral communication skills with a genuine concern for the customer 
Ability to work quickly to meet targets, Willingness/proactive to learn and improve in all aspects of the position, 
Strong desire in sales and successful negotiating skills.  
Desired Candidate Profile 
1. Any Degree
2. Computer literacy in MS Office( Word, Excel
3. Strong presentation skills
4. Customer service and Sales experience( added advantage)
5. Good Communication Skills 
Perks and Benefits Attractive Salary,  Opportunity for ongoing work , Opportunity for career growth,  Incentives, competition, prizes,  Insurance benefits 
Incentives upto 80k

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1085918
Job Category BPO
Locality Address Alwarpet , Aminijikarai , Anna Nagar, Ashok Nagar , Choolaimedu
Country India

About Company

At Iyanar, our experienced consultants dont just understand technology. They understand businessesand help you run them better. Our solutions are created with an aim to increasing your organizationsefficiency, productivity and profits. While providing comprehensive IT support, we also strategizeholistic solutions particularly meant to achieve your business objectives. Iyanar Infotech are specialistsin providing solutions that are affordable, scalable and future-ready.

Iyanar Infotech is an IT and digital marketing company that uniquely offers technical support, Web Development & SEO all under one roof.
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