Voice Process Jobs in Chennai - TVS Training Services
Job Description
Dear Candidate
Greetings From TVS Training & Services (A TVS Group Company)
TVS into Job Placement Domain, We Hiring candidates for Non voice Banking / Consumer Durables / Ecommerce / Financial Services / FMCG / Healthcare / Insurance / IT & ITeS / Pharma / Services / Retail / Telecommunications / Tourism and Hospitality.
Position : Voice
We have 200 +Openings
Voice process
Displaying complete ownership to the customers Query/problems
o Delivering high quality service to customers
o Ensuring Nil Customer complaints
o Escalating / Highlighting customer Problem Incidences
o Ensuring excellent SLS scores
o Capabilities to multi task with different products
o Focus on achieving sales targets.
o Complying with process requirements on both service and sales
o Cross Selling products as applicable to inbound customers
o Excellent Written & Oral Communication Passion towards Service
o Enthusiastic and Self Motivated
o Ability to work in a dynamic environment
o Good Comprehension Skills
o Team player with a positive attitude Qualifications
o Graduate from a recognized University