Voice Process Job in TECH MAHINDRA LIMITED at Kolkata-Others, Kolkata

Greetings from Tech Mahindra !!! We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Voice process in Kolkata Location for one of Leading E-Commerce project. Lets get back To Work from Home

• Designation-

• Customer Support Associate (CSA).

• Job Profile-

• Have to resolute customers query Voice Calls

• Mandatory Criteria-

• Min HS Passed.
• Fresher & Experience both can apply
• Must have excellent verbal English & Hindi communication skill without mother tongue influence

Should have a typing speed of 25WPM with 90% accuracy

Mandatory system requirement-

• Must have a Laptop/Desktop
• Must have Broadband/Wi-Fi
• Must have licensed version of Windows 10
• Must have updated antivirus

Other requirement-

• Customer orientation.
• Ready to work in 24/7 Shifts
• No planned leave for upcoming 3 months after joining
• 9 hour of the day, 8 hrs. work and 1-hour break
• Stipend based Training

• Interview Structure-

• HR round - General check. Telephonic/Video call
• OPS & Client round Voice /Video call

• Documents Required
• Education Mark sheet
• Aadhar Card
• Pan Card
• Offer Letter, Last 3 Salary Slip, Bank Statement, Experience Letter

Education