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Job Summary
At SmarterBiz, we are reshaping Contact centre operations helping them move from Siloed systems to cloud native platform that is 100% OpEx, with cohesive Data security and choose your solution to deliver the outcomes you desire model. Cloud-Based, Mobile First, GSM based CX Platform empowering work from anywhere.
SmarterBiz cloud is the new “No wall Contact centre” enabling end-to-end of agent life cycle management on a single platform.
Fuelled by AI and automations, enterprises can deliver an excellent customer experience with enhanced agent productivity.
We are here to always help you
Led by a team of experienced professionals, SmarterBiz streamlines customer journeys across multiple touchpoints with its CX platform - lowering the cost to serve, time to serve, and budgets to CX centre.
We deliver a seamless customer experience through our platforms; Smarter CX and Smarter Orchestrator, bringing convergence of virtual assistance and human workforce, to run multi-layered operations for its clients.
SmarterBiz’ s clients can effectively engage with customers on their preferred channels, having all capabilities at their fingertips.
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