Voice Process Jobs in Pune - Teleperformance
Voice Process
Teleperformance
Expired
Posted: 13 Sep 21
Job Description
Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Role bpo telecaller
Education Any Graduate
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id1307583
Job Category BPO
Locality Address Viman Nagar
State Maharashtra
Country India
About Company
The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 383,000 employees across 450 contact centers in 83 countries and serves over 170 markets.
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