Voice Process Jobs Opening in DIGITECH CALL SYSTEM at Bommanahalli, Bangalore
Job Description
Voice process means using telephonic communication to handle customers and provide solutions to their problems. On the contrary, the non-voice process refers to dealing with customers using channels other than phone calls and performing various front-end and back-end operations.
More information about this Voice Process Job
Please go through the below FAQs to get all answers related to the given Voice Process job
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
More information about this Voice Process Job
Please go through the below FAQs to get all answers related to the given Voice Process job
- What are the job requirements to apply for this Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, ME/M.Tech, 12th Pass (HSE), Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 19000 Monthly. The Salary will depend on the interview. This Voice Process is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Voice Process position?
- Ans: There are immediate 1 job openings for Voice Process in our Organisation.
Job Particulars
Role bpo telecaller
Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, ME/M.Tech, 12th Pass (HSE), Other Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2278326
Job Category MBA , BPO , Walkin , BSc/BCA/BBM
Locality Address Bommanahalli
State Karnataka
Country India
About Company
DigiTech System is one of the fastest growing Outsourcing & Offsourcing company in Delhi/NCR. It started with a mission to service the Telecom, BFSI, E-retail, Direct Media and DTH companies with Cost Effective & Hybrid Contact Center Solution. We at DigiTech believe in Partnership Approach, this approach differentiates us with our competition. We believe in investing our skins in our partners business and help they grow their business with our best in class technology infrastructure.
Management at DigiTech Systems carry a collective experience of a decade. They are professionals who have worked with MNC's and have deep knowledge of the below listed industries,
*Telecom
*Banking & Finance
*Retail, Electronic Retail & E-Commerce
*Market Research
*Travel & Hospitality
*Information Technology
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