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Voice Process Jobs Opening in Justdial at Saidapet, Chennai

Voice Process

Justdial
experience-icon 0 Years
salary-icon 5000 - 10000 Monthly
qualification-icon BA
Apply Now

Posted: 19 Jun 24

Job Description

Answering inbound calls
Providing customer support and resolving their issues
Following communication scripts and procedures
Excellent verbal communication skills
Ability to handle high volumes of calls in a fast-paced environment
Good listening and customer service skills
Ability to adapt to different customer personalities and handle challenging situations
Basic computer and typing skills

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Voice Process Job

Please go through the below FAQs to get all answers related to the given Voice Process job

  1. What are the job requirements to apply for this Voice Process job position?
    • Ans: A candidate must have a minimum of fresher as an Voice Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 5000 and 10000 Monthly. The Salary will depend on the interview. This Voice Process is a Part Time in Chennai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Voice Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Voice Process position?
    • Ans: There are immediate 1 job openings for Voice Process in our Organisation.

Job Particulars

Education BA
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypePart Time
Job Id2468582
Locality Address Saidapet
Country India

About Company

Justdial is India's no. 1 local search engine that has much more to offer than what meets the eye. With more than 25 verticals on the website, the organization that was established in 1996 as a phone-based local directory, today caters to offer services that include bills & recharge, booking a table, booking a cab, booking movie tickets, deals & offers, flight tickets, events, ordering groceries, ordering food, ordering flowers and many more. At a time when 'work smart' is the daily mantra, Justdial's services aimed at simplifying day-to-day tasks are available at the click of a button. These services are available on the web, app, and WAP.

With offices across 11 cities in India, the organization has a team of more than 12,000 employees and has a database of approximately 30 million listings as of September 30, 2020. The services being available in all the major cities, Justdial truly is a one-stop-shop making available anything, anytime, anywhere.
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