Voice Process Jobs Opening in Matrimony.com at Guindy, Chennai
Voice Process
Job Description
Voice Process
Responsibilities include identifying new business opportunities, writing up weekly progress reports, maintaining relationships with external stakeholders as well as staff, and answering all queries politely and on time.
You should be able to help grow the organization and address any weak areas
Following a standard Call/Chat flow and query handling process.
Manage and take ownership of the resolution process for all customer-related issues. Ready to work in rotational shifts.
Job Particulars
About Company
COMPANY OVERVIEW:
Matrimony.com Ltd is the largest and the most trusted matrimony brand with an employee strength of around 4500+ associates. We are the pioneer and leader in the online match-making business with over 4 million active members availing of our services. The service offering of the brand is in matchmaking and marriage services through websites, mobile sites, and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony, Assisted services, and Elite Matrimony in the matchmaking business. The Matchmaking business vertical has a network of 15 regional portals like Hindi Matrimony, Bengali Matrimony, Tamil Matrimony, Telugu Matrimony, and Marathi Matrimony to name a few. Community Matrimony.com is an exclusive matrimony portal consisting of over 300 websites catering to the special matrimonial needs of various communities of Indian origin. The marriage services vertical comprises Matrimony Bazaar and Mandaps.com.
