Walk-in Microland- Customer Support Role- Hindi Voice - Dec 16- 18th! Jobs in Bengaluru - Microland Limited
Walk-in Microland- Customer Support Role- Hindi Voice - Dec 16- 18th!
Microland Limited
Expired
Posted: 16 Dec 19
Job Description
Greetings from Microland,
We have urgent openings for Customer Support Executive Role(English and Hindi Voice process) with Microland-Bangalore. The job specifications are as follows:
If you are interested, Walk-in on December 16th to 18th between 10.00 AM to 03.00 PM to the below mentioned address with your updated CV, Govt. ID proof and this email.
Venue: Microland Limited
1B, Ecospace
Belandur, Outer Ring Road
Bangalore 560 103
Contact person: Abirami
Organization: Microland
Location: Bangalore(RMZ Ecospace - Bellandur)
Experience: 0 - 2 years
Role: Customer Support Executive(Domestic Voice Process)
Education: 12th(PUC/HSC) or Diploma or Any Graduate or Any Post Graduate
Take Home: 12k per month
Employment Type: 12 months Direct Microland Contract
Please find Skill Requirement for this position:-
# Should be willing to work in Complete Voice process (English and Hindi).
# Shift: General
Job Responsibilities:
$ Proficient in English & Hindi(BOTH languages are mandatory).
$ Handling customer queries through Phone(50+calls in a day).
We have urgent openings for Customer Support Executive Role(English and Hindi Voice process) with Microland-Bangalore. The job specifications are as follows:
If you are interested, Walk-in on December 16th to 18th between 10.00 AM to 03.00 PM to the below mentioned address with your updated CV, Govt. ID proof and this email.
Venue: Microland Limited
1B, Ecospace
Belandur, Outer Ring Road
Bangalore 560 103
Contact person: Abirami
Organization: Microland
Location: Bangalore(RMZ Ecospace - Bellandur)
Experience: 0 - 2 years
Role: Customer Support Executive(Domestic Voice Process)
Education: 12th(PUC/HSC) or Diploma or Any Graduate or Any Post Graduate
Take Home: 12k per month
Employment Type: 12 months Direct Microland Contract
Please find Skill Requirement for this position:-
# Should be willing to work in Complete Voice process (English and Hindi).
# Shift: General
Job Responsibilities:
$ Proficient in English & Hindi(BOTH languages are mandatory).
$ Handling customer queries through Phone(50+calls in a day).
$ Non - Technical Voice process for domestic client.
$ Provide Level 1 Customer support to end users and Level 1.5 support to ISP Technicians.
$ Troubleshooting customer issues and provide CSAT driven resolution.
$ Documenting cases on CRM/Ticketing tools.
$ Meet process defined SLAs and KRA.
$ Adherence to Schedules and processes.
$ Adherence to Company policies and guide lines.
$ Team Player.
$ Ability to work under pressure and meet tight deadlines.
It is appreciable if you can bring your friends who are looking out.
$ Provide Level 1 Customer support to end users and Level 1.5 support to ISP Technicians.
$ Troubleshooting customer issues and provide CSAT driven resolution.
$ Documenting cases on CRM/Ticketing tools.
$ Meet process defined SLAs and KRA.
$ Adherence to Schedules and processes.
$ Adherence to Company policies and guide lines.
$ Team Player.
$ Ability to work under pressure and meet tight deadlines.
It is appreciable if you can bring your friends who are looking out.
Education
Any Graduate in Any Specialization
Any Postgraduate
Doctorate Not Required
Job Particulars
Role others
Education Other Course
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In
Employment TypeFull Time
Job Id791639
Job Category Others
Locality Address
State Karnataka
Country India
About Company
Microland Limited
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