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We are Hiring Customer Support Executive for US Process (for night Shift) @Surat Jobs in Navsari,Surat,Vapi - Votiko

Customer Support Executive

Votiko
experience-icon 0 Years
salary-icon 15000 - 30000 Monthly
qualification-icon 12th Pass (HSE), Any Graduate
Expired

Posted: 17 Aug 20

Job Description

Job Description

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non-Voice Process & Technical Support Executive

Skill Set Required

•           Excellent Communication Skills in English

•           Good Understanding ability.

•           The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.

•           He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

•           Responsibility of monitoring Call tracking for responses from the administrative team so call returns are done in a timely fashion.

•           His responsibility is to Follow-up with participants within a

Roles & Responsibilities

•           Should be able to answer to emails timely ensuring adherence to the process standards.

•           Follow up customer calls made wherever is necessary

•           Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

•           Input data into the company computer platform to keep each customer record updated.

Five working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)

Job Particulars

Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id980432
Job Category Tech Support
Locality Address
Country India

About Company

Votiko
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