We Have Immediate Opening In Voice Process For US /UK Night Shift Jobs Opening in Spancore Technology at 100 Feet Road, Avinashi Road, Ganapathy, Coimbatore
We have immediate opening in voice process for US /UK night shift
Spancore Technology
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Posted: 04 Jul 25
Job Description
Key Responsibilities:
1. Customer Interaction – Inbound Calls
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Attend incoming calls from customers to address inquiries, complaints, or service requests.
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Provide accurate information about products, services, billing, or processes.
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Ensure all calls are handled professionally and courteously, maintaining a positive tone.
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Document customer issues and resolutions in the internal system.
2. Customer Engagement – Outbound Calls
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Make outgoing calls to existing or potential customers for promotions, follow-ups, or service verifications.
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Convince customers regarding the benefits of products or services if working in a sales process.
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Perform welcome calls, feedback surveys, or reminder calls (e.g., payment reminders, renewals).
3. Call Handling Quality
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Follow company-approved scripts and communication protocols.
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Maintain high levels of First Call Resolution (FCR).
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Avoid long hold times or call transfers unless necessary.
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Escalate complex queries to team leaders or supervisors appropriately.
4. Data Entry and CRM Updates
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Record customer interactions, queries, feedback, and complaints accurately.
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Update CRM or internal software systems in real-time with customer information and call outcomes.
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Maintain data confidentiality and handle customer details securely.
5. Communication and Team Support
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Coordinate with team members to share insights, feedback, or hand over follow-ups.
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Participate in training sessions, briefings, and performance reviews.
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Provide feedback on call scripts, system issues, or customer trends.
More information about this We have immediate opening in voice process for US /UK night shift Job
Please go through the below FAQs to get all answers related to the given We have immediate opening in voice process for US /UK night shift job
- What are the job requirements to apply for this We have immediate opening in voice process for US /UK night shift job position?
- Ans: A candidate must have a minimum of fresher as an We have immediate opening in voice process for US /UK night shift
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This We have immediate opening in voice process for US /UK night shift is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the We have immediate opening in voice process for US /UK night shift position?
- Ans: There are immediate 1 job openings for We have immediate opening in voice process for US /UK night shift in our Organisation.
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2708453
Job Category BPO
Locality Address 100 Feet Road, Avinashi Road, Ganapathy, Peelamedu, R S Puram
State Tamil Nadu
Country India
About Company
Spancore Technology
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