Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer-reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Role it software engineer
Education Diploma(Computer Science & Engineering)
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id935978
Job Category IT/Software , Diploma , Work from Home
Locality Address Akurdi , F.C. Road
State Maharashtra
Country India
About Company
Vertext Infotech
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