Web Monitoring Jobs in Mumbai,Navi Mumbai - Quality Kiosk
Job Description
Job Description :-
- Here an individual's main objective is to monitor real time client applications from end user perspective 24/7, 365 days of the year and raise alerts to clients. Engineers need to ensure that the automation scripts are always working and in the event of failure its highlighted to the clients & immediate next level respectively.
- 100% Adherence to Quality Assurance parameters and Standard Operating Procedures in terms of SLA's
- Proactive and prompt communication with clients to resolve their queries quickly and accurately.
- Raising issues/risks to the immediate next level and escalating wherever needed.
- Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure
- Handling client query calls.
- Ensuring proper handover of their respective applications/ zones to next shift Engineer
- Should be cross trained on multiple zones
Desired Skills :-
- Male candidates only. Job involves rotational shifts (Morning, Afternoon and Night) with central pick up and drop facility from Ghansoli station
- Good Communication Skills
- Good Analytical approach & Logical reasoning skills
- Candidates Interviewed in last 6 months please do not apply
- Immediate Joiners
- Job Location: Mahape, Navi Mumbai
Job Particulars
Role others
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id593679
Job Category IT/Software , Walkin , BSc/BCA/BBM , Analyst / Analytics
Locality Address
State Maharashtra
Country India
About Company
QualityKiosk Technologies is one of the world’s largest independent quality assurance providers. We are headquartered in Navi Mumbai, India and help provide Quality Assurance Solutions & Services to Clients of all sizes around the world.
Our vast network of 1000+ Quality Assurance Experts span across 20+ countries in the APAC, the Middle and the Far East.
Our end-to-end digital and enterprise quality assurance solutions are ideal for banking, financial services, insurance, automotive, telecom and e-commerce verticals to test their processes for customer experience, compliance and performance. We offer a vast line of quality assurance services including functional assurance, performance engineering, test automation and real-time user experience management & monitoring.
Our unique SaaS platform deploys the services across the quality assurance lifecycle on a 24X7 basis and delivers an unparalleled end-user experience for ‘mission critical’ applications.
QualityKiosk Technologies was founded in 2000 in Mumbai by graduates of IIT Kanpur. Currently, our company counts more than 50 of the Fortune 100 of India and 18 of the Fortune 500 companies around the globe as Clients.
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