Windows System Administrator Jobs in Hyderabad - For a Client of Teamlease Digital
Job Description
Essential Functions:
•Microsoft server side support tickets through our ticket queue system that have gone through our Help Desk support 1-3 tiers
•Support and administration of Microsoft Windows Server, versions 2012, 2016, 2019+
•Support and administration of Microsoft Exchange, versions 2007, 2010, Exchange online
•Support and administration of Microsoft SQL Server, versions 2000, 2005, 2008, 2010+
•Support and administration of Microsoft Active Directory environments, DNS, DHCP
•Support and administration of Microsoft Server Clustering and SQL Clustering
•Migration knowledge for P2V, Storage etc
•Troubleshooting and maintenance of Microsoft Enterprise level products
•Knowledge and troubleshooting capability with multiple high availability solutions
•Continuous proactive maintenance, auditing, and monitoring of our customers Microsoft environments
•Basic troubleshooting of Citrix systems and end user issues
•Following thorough Change Management processes and documentation
•Following thorough Root Cause Analysis processes and documentation
•After hours oncall weekly rotations throughout the team
•Business hours ticket queue owner and handling weekly rotation
•Working with other infrastructure teams as well as non-infrastructure teams throughout organization on tasks
•Implementing server hardening/security best practices
•Server performance/capacity planning
•Troubleshooting supported end user application server issues
•Responsible for maintaining supported customer applications that may require modifications to work in a client server environment
•Responsible for all tuning, monitoring and performance recommendations of the Microsoft systems
•Thorough environment documentation
Team Focus:
•Provides recommendations on changes and design enhancements to improve reliability, security, processes, and performance.
•Takes responsibility for meeting commitments; desire to succeed and has a history of meeting solutions by deadline.
•Builds respectful relationships with team members; consistently acknowledges and appreciates each member's contributions.
•Provides quality customer service above else; ensures an understanding between customer and Secure-24 and helps provide workable solutions.
•Keeps track of lessons learned and shares those lessons with team members.
•Mitigates team conflict and communication problems; provides information that insures interest and understanding.
•Promotes innovation, creativity, and effectiveness, always striving for continuous improvement.
•Grows professionally and personally; eager to acquire new knowledge while promoting Secure-24's values and culture.
