Academic/Career Counsellor Jobs in Pune - IT GURU
Job Description
ITGURU has partnered with various universities to offer external
Graduate and Postgraduate courses i.e MBA, MCA, MCom, BA, BCom. etc.
Now, we are looking for a live wire female career counselor to inform our target
about the courses and enroll them. The job profile includes:
- Handle customer's inbound and outbound calls. Solving queries, telling them about our courses as per their profiles.
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
- The salary includes an excellent incentive scheme.
Job Particulars
About Company
ITGURU has partnered with various universities to offer online
Graduate and Post graduate courses i.e MBA, MCA, MCom, BBA , BCom. etc. These universities are offering online courses to help students finish their studies remotely. Also, there are courses which offer apprenticeship. Students can do BBA and B.Com with apprenticeship.