Academic counsellor Jobs in Chennai - 360DigiTMG
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
About Company
360DigiTMG, the most preferred organization by the leading industries globally, is an erudite destination for aspirants across the world. Significantly transforming individuals' career by perpetually, providing an exceptional learning journey and thus stands out from the rest of the crowd. 360DigiTMG marked its significant presence globally in providing World-class training with main headquarters in the India, and branches in Malaysia, USA, East Asia, Australia, Uk, Netherlands, and the Middle East.
Established in 2013, 360DigiTMG is the bridge that connects you to industry expectations and academia. The curriculum of each certification program is designed meticulously as per the business trends. Accredited by UTM, Malaysia (ranked under the top 5 and below top 100 in QS rankings) IBM and City & Guilds.
360DigiTMG offers a range of courses which are in high demand across the world that includes Data Science, Machine Learning, Big Data Analytics, Artificial Intelligence, Internet of Things, Deep Learning, Robotic Process Automation, Amazon Web Services (Cloud Computing), Digital Marketing, Risk Management, Quality Management, Agile Methodology, Tableau, Project Management, Data Visualization (Business Intelligence) and many more.
