Account and Customer Management Executive Jobs in Thiruvananthapuram - Ospyn Technologies Pvt Ltd Technopark
Account and Customer Management Executive
Ospyn Technologies Pvt Ltd Technopark
Expired
Posted: 23 Sep 17
Job Description
Job Title: Account and Customer Management Executive
Company: Ospyn Technologies Pvt Ltd
Location: Technopark,Trivandrum
Educational Qualification: MBA / BBA
Experience Required : 0-1 years in the field of account management, customer management or implementation support
Brief description :
- Operates as the single point of contact for assigned customers
- Develop relationships with key accounts, customer stakeholders
- Ensure the timely and successful delivery of customer requirements
- Clearly communicate the progress of daily/monthly/quarterly activities to internal and client stakeholders
- Identify areas of improvement to meet new business opportunities with the client
- Forecast and track and share key customer metrics with internal and client stakeholders
- Collaborate with core team to identify and grow opportunities within client account
- Operates as the single point of contact for assigned customers from onsite
- Prepare client specific documentation like quick reference guides, user / help documentation, training programs, etc
- Responsible for client scenario testing
- Responsible for onsite client support for effective use of the solution
Preferred skills:
- Experience with MS Office (particularly MS Excel, word) and new collaboration technologies like Whatsapp, google sheets etc.
- Ability to manage multiple customer projects at a time, while maintaining sharp attention to detail
- Excellent listening and presentation abilities
- Strong verbal and written communication skills
Job Particulars
Role others
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id344473
Job Category MBA , BSc/BCA/BBM , Others
SkillsMicrosoft excel
Locality Address
State Kerala
Country India
About Company
Technopark is the IT hub of the State of Kerala, and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling environment for IT industry that is leveraged by its occupant companies for a competitive advantage.
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