Amazon Customer Service Associate Job in Amazon Development Centre India at Sector 62, Noida, Noida
HOT JOBAmazon Customer Service Associate
Amazon Development Centre India
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Posted: 31 Aug 26
Job Description
Amazon Customer Service Associate
Pay range ₹3,96,000.00 - ₹4,70,000.00/yr
Location: Candor TechSpace B2/62, Tower #3, 5th Floor, Block B, Sec 62, Noida, Uttar Pradesh
Amazon Customer Service Associate (Work from Office)
Job Overview
You'll be part of Amazon's Customer Service team, helping customers with queries about online shopping, identity verification, account security, purchase order support, and more. Our mission is to be Earth’s most customer-centric company, and you’ll play a key role in achieving that goal by being the first point of human contact for customer support.
RequirementsYou must be 18 years or older. You must have completed 10+2 education (12th grade) — freshers and experienced candidates welcome. You must be authorised to work in India. You must be able to understand, speak, and write English at an advanced level (C1 or above) to support customers in real time. We strongly recommend using a desktop or laptop to complete your application. You'll need a reliable internet connection, a working camera, and clear audio throughout the process.
Duties & ResponsibilitiesSome of your duties include:Answer customer requests through phone, chat, and email Navigate and review solutions in real-time using a variety of tools Assist with identity verification and account security concerns as needed Help identify and prevent potential fraud or security issues that may impact customer experience Problem-solve for customers without reading from a script Provide exceptional support and troubleshoot account and shopping issues
You will also need to be able to:Communicate effectively with strong verbal and written skills Work comfortably with computers and navigate multiple systems Work varying shifts from Monday to Sunday Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required) Be punctual and present for your entire work shifts Be fully committed to your customer service role whilst working at Amazon What it’s like as an Amazon Customer Service Associate in the officeSurroundings. You'll be working in an office environment, assisting customers through phone, chat, and email. Activity. You'll be at your desk for the majority of your shift, assisting customers through phone, chat, and email. Temperature. Our office locations provide comfortable, climate-controlled work environments. Dress code. Business casual attire is appropriate for our office environment.
Why You'll Love Amazon
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:Permanent role with long-term career growth opportunities Medical insurance Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy Site transportation allowance Meal allowance of ₹1,100 Rs/Month Night shift premium pay Lifestyle benefits and retail discounts through our Amazon Extras program Self-directed and instructor-led training to get you up to speed Ongoing learning opportunities to develop your skills
Employee support programs and resource groups
If you have questions regarding the hiring process, please visit our support landing page.
If you have a disability and need an accommodation during the application and hiring process, or need to initiate a request prior to starting your Day 1, please visit our People with Disabilities landing page or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us at
More information about this Amazon Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Amazon Customer Service Associate job
Pay range ₹3,96,000.00 - ₹4,70,000.00/yr
Location: Candor TechSpace B2/62, Tower #3, 5th Floor, Block B, Sec 62, Noida, Uttar Pradesh
Amazon Customer Service Associate (Work from Office)
Job Overview
You'll be part of Amazon's Customer Service team, helping customers with queries about online shopping, identity verification, account security, purchase order support, and more. Our mission is to be Earth’s most customer-centric company, and you’ll play a key role in achieving that goal by being the first point of human contact for customer support.
Requirements
Duties & ResponsibilitiesSome of your duties include:
You will also need to be able to:
Why You'll Love Amazon
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
Employee support programs and resource groups
If you have questions regarding the hiring process, please visit our support landing page.
If you have a disability and need an accommodation during the application and hiring process, or need to initiate a request prior to starting your Day 1, please visit our People with Disabilities landing page or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us at
More information about this Amazon Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Amazon Customer Service Associate job
- What are the job requirements to apply for this Amazon Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Amazon Customer Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Amazon Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Amazon Customer Service Associate position?
- Ans: There are immediate 1 job openings for Amazon Customer Service Associate in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Virtual Interview
Employment TypeFull Time
Job Id2950730
Job Category MBA , BSc/BCA/BBM , Tech Support
Locality Address Sector 62, Noida
State Uttar Pradesh
Country India
About Company
Why You'll Love Amazon
- One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
- Permanent role with long-term career growth opportunities
- Medical insurance
- Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy
- Site transportation allowance
- Meal allowance of ₹1,100 Rs/Month
- Night shift premium pay
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Self-directed and instructor-led training to get you up to speed
- Ongoing learning opportunities to develop your skills
- Employee support programs and resource groups
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