Application Support Engineer Jobs in Bangalore,Hyderabad - Cambridge Technology
Job Description
Application support engineer jobs are often responding to technical problems that occur abruptly and require immediate solutions.
Knowing this, the following duties and responsibilities are generally included in an Application support engineer job description:
- Possessing specialist knowledge of operating systems, devices, applications, and software
- Providing technical support to teams within the organization, and to external clients when required
- Assisting with systems integrations
- Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Managing coordination at a local and international level where required
- Delivering regular and customized training to teams within the business
- Preparing maintenance plans and upgrading schedules for the organization's systems
- Developing reports for teams across the business
Soft Skills:
- ASP.NET, MVC, ADO.NET, WPF, Winforms, .NET Core
- Languages: C#, SQL/T-SQL, JavaScript/DHTML, VBScript, HTML, XML
- Good to have knowledge of NodeJS, React, and Angular
- Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
Soft Skills:
- Intimate knowledge of an organizations computing systems
- Ability to explain complex ideas to those with limited IT and systems knowledge
- Exceptional verbal and written communication skills
- Listening ability and patience
- Extraordinary customer service and relationship management experience
- Critical thinking skills
Qualification:
- BTech/B.Sc- IT/BCA/MCA/B.E - Computers
Mandatory Instructions
- The candidates coming for the interview should be fully vaccinated
- The position shall be work from office only