Application Support Engineer Jobs in Mumbai - Litmus Information System

• We are infrastructure Management IT company, based in Mumbai.
• We have excellent opportunity for Application Support Executive with one of our leading Financial business associate.
• Request you to share your updated resume with us. 

Job Description:

We are looking  graduate fresher.

• Technical skills: PLSQL, Application support, Java,UNIX / Linux.
• Handling Mail and call based data update requests from Customer.
• Troubleshoot customer application software issues and follow ups till completion. 
• Understand the issue reported by the customer, analyze and report it in the reporting system
• Delivering support to existing business users and investigating and resolving application errors, data discrepancies and queries.
• Manage issue resolution by providing solution from a remote location or by accessing the user’s desktop Excellent interpersonal relationship and communication / presentation skill 
• Self-motivated, with strong ability to work both independently and with the team.
• Candidate will be eventually taken care of release management and post-release support (this involves coordination between Client and development team).
• Candidate will be responsible for providing solutions to the Business users within the agreed SLA times
• The candidate will be expected to show strong analytical and problem solving abilities and participate in resolving day to day production issues
• The candidate is expected to work collaboratively with the application development/ testing team by deploying code, troubleshooting issues in Test environment, coordinating and scheduling releases, participating in design review meetings etc.