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Application Support Executive Jobs in Mumbai,Navi Mumbai - SOFTCON

Application Support Executive
SOFTCON
10000 - 25000 Per Month
SOFTCON
Last Date 13 Mar 2020
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SOFTCON - Job Details

Date of posting: 13 Jan 20
Job Description:
The post holder is responsible for the provision of application maintenance and support services to users of SOFTCON business systems and to the IT function.

KEY RESPONSIBILITIES
* Installation \Implementation application at customer end.
* Onsite Customer visit for application fictional training and query handling
* Provide first level Technical\Non-technical Support Onsite\Offsite
* Troubleshoot customer application software issues and follow ups till completion.
* Understand the issue reported by the customer, analyze and report it in the reporting system
* Delivering support to existing business users and investigating and resolving application errors, data discrepancies and queries.
* Troubleshoot problem of SQL & Printers barcode scanner etc.
* Manage issue resolution by providing solution from a remote location or by accessing the users desktop
* Solve the user issues over mail/telephone
* Keep technical skills and product knowledge up to date through self-efforts and internal training
* Maintain high level of customer satisfaction and product quality.

Required Candidate profile

Education:(UG - Any Graduate - Any Specialization, Diploma - Computers, B.Sc - Computers, Diploma- Electronics/Telecommunication ,    BSC -IT,  B.Tech/B.E. - Computers, BCA - Computers) AND (PG- Post Graduation Not Required) AND (Doctorate- Any Doctorate - Any Specialization, Doctorate Not Required)

SKILL
-Excellent interpersonal relationship and communication / presentation skills
-analytical and problem-solving skills
-Strong written and verbal communication skills
-Self-motivated, with strong ability to work both independently and with the team
-Strong Analytical skills
-Good convincing skill    

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers

About SOFTCON

Softcon believes in building long lasting relations and bonds with it's customers which is achieved through high responsiveness and commitment. Softcon has 95% plus customer retention, which gives even more confidence to it's prospective customers. Softcon not only provides software, but also provides Value creation by giving business solutions to make every company a high performance business.

We also emphasize a lot on the implementation process post the purchase of our software, which ensures the success of most of our clients. We constantly thrive to make the implementation process faster and better.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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SOFTCON recruiting Application Support Executive candidates nearby Mumbai, Navi Mumbai.SOFTCON vacancies for Application Support Executive is recruited through Written-test, Face to Face Interview etc.
SOFTCON Company recruits a lot of candidates every year based on the skills Linux, MySQL. The candidates with BE/B.Tech, Diploma, BCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai, Navi Mumbai can apply for Application Support Executive position in SOFTCON. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the SOFTCON recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of SOFTCON and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of SOFTCON and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in SOFTCON and near your city and get a secured career.