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Assistant Manager Customer Service Center Jobs in Delhi - For A Client Of TeamLease Service Limited

Assistant Manager Customer Service Center
For A Client Of TeamLease Service Limited
6 to 10 Years
For A Client Of TeamLease Service Limited
Last Date 29 Jul 2018

For A Client Of TeamLease Service Limited - Job Details

Date of posting: 29 May 18

Currently under the SBI- GE JV, we have 65000 identified VIP and 3000 VVIP customers which are flagged in the system by virtue of designations and relationship with SBI bank. We have a separate team managing the relationship with the customer and proactive servicing model was initiated to serve them in the year 2009. This involves face to face meetings as well with the customer

Relationship Management and Resolving complaints / escalations received through different channels from VIP customers. nbsp;Responsible for providing best possible solution to end customer. nbsp;Portfolio Management.

Identify root causes for escalations, suggest process improvements. Highlight to all state holders on escalations received.

Managing relationships with VIP/VVIP customer.

Initiate projects to improve processes to enhance customer experience.

Liaison with other departments on RCA’s for closure for better service delivery.

Ensure overall effective and efficient service delivery.

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Job Summary

Job Type : Full Time
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Experienced (6 to 10 Years)

About For A Client Of TeamLease Service Limited

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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For A Client Of TeamLease Service Limited recruiting Assistant Manager Customer Service Center Experienced(6 to 10 Years) candidates candidates nearby Delhi.For A Client Of TeamLease Service Limited vacancies for Assistant Manager Customer Service Center is recruited through Written-test, Face to Face Interview etc.
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