Assistant Manager Jobs in Hyderabad - Intelenet Global Services
Assistant Manager
Intelenet Global Services
0 Years
350000 - 500000 Yearly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 18 Sep 17
Job Description
- Responsible for overall SLA delivery of the center
- Effectively resolve complexities that may arise due to multi-functional (Quality, Training, Operations) team interactions within the center
- Ensure that the quality and training initiatives are running in tandem with the operations function
- Ensuring service targets are met consistently through the predefined productivity norms within the defined costs, time and quality parameters.
- Coach team members regarding their performance and suggest and implement corrective actions as required.
- Analyze MIS reports; identify trends and take appropriate action on the same
- Responsible for Controlling attrition/Shrinkage
- Coordinate with support functions for recruitment/ on boarding/ training
- Optimum utilization of resources-Display cost consciousness and optimum utilization of resources
- Attending meetings with Business and Product team
Job Particulars
Role others
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id342725
Job Category Diploma , BSc/BCA/BBM , Others
SkillsBPO
Locality Address
State Telangana
Country India
About Company
WinjobsCareerputemphasisonlong-termcommitmentandcombineglobalreachandlocalintimacytoprovidepremierprofessionalservicesfromconsulting.Wesharetheaspirationofourcustomerstorealizeinnovation.Withforesightintofutureneedsanddeepunderstandingofourcustomers,weenvisionnewbusinessesandservicesaswellassolutionstosupportthem.Wesharewithourcustomersthedreamstoachievegreaterprosperityofbusinessand society.Webelievethatoursuccessisbuiltonthesuccessofourclients,andwedowhatittakestogiveourclientsasustainedcompetitiveedgethroughvalueandinnovation.Byformalizingourexperienceintoinnovativetoolsandframeworks,wehelpourcustomersaccelerate time-tomarket,improvethequalityofproductsandreducecosts.Ouruniqueculturepromotesexcellenceanddrivesinnovationthroughtrust,prideandteamwork.
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