Assistant Service Manager Jobs in Coimbatore - 5k Car Care Pvt Ltd
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role management trainee
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id1367215
Job Category BSc/BCA/BBM , Management
Locality Address Coimbatore-Others
State Tamil Nadu
Country India
About Company
5k Car Care Pvt Ltd
Jobs By Location
Chennai
Pune
Bangalore
Kolkata
Mumbai
Delhi
Gurgaon
Ahmedabad
Noida
Hyderabad
Others also searched for
Job & career videos Subscribe