Associate Client Support Engineer Jobs in Hyderabad - FactSet

Associate Client Support Engineer

FactSet

0 to 3 Years

Not disclosed

Expired

Posted: 01 Jul 20

Job Responsibilities

Support FactSet clients with issues related to installation, connectivity, slowness, crashing, Office Integration
Support FactSet clients on the phone, through email, instant messenger, or web filed issues
Create and follow support documentation

Job Requirements

No prior industry experience required
Business-level written and verbal English communication skills
Experience interacting with clients is preferred but not required for entry level positions
Strong analytical and problem-solving skills
Familiarity and strong interest in networking, computer, and application troubleshooting
Excellent time and task management abilities
Ability to read and interpret technical documentation
Willingness to work on a shifting schedule
Graduate of any Information Technology or Computer Engineering related course