Associate Engineer Jobs in Chennai - CMS IT SERVICES pvt Ltd
Job Description
Job Summary
Position: Associate Engineer
Responsibilities and Duties
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
- Education : B.E/ B.Tech, Diploma
- Passed Out year: 2016,2017 & 2018. (No Arrears)
- Experience : (0-1)year
- Skills: Pc Assembling, Trouble Shooting, Outlook configuration, networking, routing & Switching.
- Interview Rounds: Face to Face & Technical Round.
- Good Communication skill is must.
- Job Type: Full-time
- Salary: 10,000.00 to 12,000.00 /month
Job Particulars
Role it hardware engineer
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id501086
Job Category IT/Software , Diploma , Analyst / Analytics , Logistics / Transportation
Locality Address
State Tamil Nadu
Country India
About Company
We CMS, As one of Indias top IT services firms, CMS IT services has support infrastructure spread across 30 branches and 220 direct support locations in India. CMS provides complete solutions to large corporations across all sectors, including banking, insurance, retail, telecom and manufacturing.
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