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Associate Technical Support - Dayshift Sal: upto 4.5lpa Call Sukanya @9036001069 Jobs in Bangalore - Black And White Business Solutions

Associate Technical Support - Dayshift Sal upto 4.5lpa Call Sukanya 9036001069
Black And White Business Solutions
Bangalore(Bannerghatta Road , Nagawara , Whitefield )
13000 - 25000 Per Month
Black And White Business Solutions
Last Date 11 May 2020
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Black And White Business Solutions - Job Details

Date of posting: 12 Mar 20

Dear Candidate's,


Greeting from Black and White Business Solutions Pvt Ltd..!!

 
Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk - Voice /Semi Voice


One day interview process... Appear for multiple companies.


Technical Support (Day Shift)


Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization


Shift : Day Shift


Experience : Experience


Sal : ( Experience upto 4.5lpa)











Technical Support : Voice / Semi Voice / Non Voice Process 
  • Technical Trouble Shooting
  • Hardware and Networking
  • IT Help Desk
  • Desktop Support
  • Technical Chat / Email Support
  • IT Trouble Shooting 


Technical Skills :


MAC / Trouble shooting/Command for IP Adress/RAM/ROM/Networking /IOS /Apple - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation


Designation :


Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate


Roles :
  • Handle technical support questions via our ticketing system.

  • Help customers set up their website Help transfer customer accounts from other providers.

  • Help customers with script and software upgrades Help and repair infected and compromised accounts.

  • Handle server monitoring tickets and repair systems in 

  • event of failures. Help build and configure new servers

  • Prepare requests for rollout

  • Prioritize change requests

  • Create rollout plans for changes requests

  • Coordinate implementation process

  • Keep track of request and make sure they are implemented as planned

  • Participate in incident handling concerning technical issues / server issues through chat support

  • Microsoft environment knowledge (Server).

  • Have some level of technical understanding of the products building up a desktop service

  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support

  • Installation of Web panels - WHM/WHMCS, Cpanel, Plesk

  • Basic Troubleshooting,Monitoring, Backup

  • Doing Email configuration-Outlook, Zoho and GSuite


Skills Required :

  • Should be flexible with rotational Shifts
  • Graduates / PUC / Diploma fresher or Experience can apply
Benefits :
  • Rotational Shifts
  • Salary - upto 5lpa + Inc
  • Unlimited incentive Structure
  • No registration Fees(Free placement).

Venue - : 


Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop 

For more please quries Contact :

  • Sukanya
  • Phone - 9036001069

Documents Required : 

Fresher :
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Cad ID

Experience :
  • Previous Companies Offer letter / relieving letter / one month pay slips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Cad ID

*************PLEASE DO REFER YOUR FRIENDS************* 


Job Summary

Job Type : Full Time
Job Role : Others
Job Category : MBA,Diploma,BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Black And White Business Solutions

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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