Associate Technical Support - Dayshift Sal: upto 4.5lpa Call Sukanya @9036001069 Jobs in Bangalore - Black And White Business Solutions
Associate Technical Support - Dayshift Sal upto 4.5lpa Call Sukanya 9036001069
Job Description
Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk - Voice /Semi Voice
One day interview process... Appear for multiple companies.
Technical Support (Day Shift)
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Day Shift
Experience : Experience
Sal : ( Experience upto 4.5lpa)
Technical Support : Voice / Semi Voice / Non Voice Process
- Technical Trouble Shooting
- Hardware and Networking
- IT Help Desk
- Desktop Support
- Technical Chat / Email Support
- IT Trouble Shooting
Technical Skills :
MAC / Trouble shooting/Command for IP Adress/RAM/ROM/Networking /IOS /Apple - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
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Handle technical support questions via our ticketing system.
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Help customers set up their website Help transfer customer accounts from other providers.
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Help customers with script and software upgrades Help and repair infected and compromised accounts.
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Handle server monitoring tickets and repair systems in
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event of failures. Help build and configure new servers
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Prepare requests for rollout
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Prioritize change requests
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Create rollout plans for changes requests
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Coordinate implementation process
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Keep track of request and make sure they are implemented as planned
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Participate in incident handling concerning technical issues / server issues through chat support
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Microsoft environment knowledge (Server).
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Have some level of technical understanding of the products building up a desktop service
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Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
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Installation of Web panels - WHM/WHMCS, Cpanel, Plesk
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Basic Troubleshooting,Monitoring, Backup
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Doing Email configuration-Outlook, Zoho and GSuite
Skills Required :
- Should be flexible with rotational Shifts
- Graduates / PUC / Diploma fresher or Experience can apply
- Rotational Shifts
- Salary - upto 5lpa + Inc
- Unlimited incentive Structure
- No registration Fees(Free placement).
Venue - :
Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop
For more please quries Contact :
- Sukanya
- Phone - 9036001069
- Email Id - sukanya@blackwhite.in
Documents Required :
Fresher :
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Cad ID
Experience :
- Previous Companies Offer letter / relieving letter / one month pay slips
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Cad ID
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