Backline Customer Care Associate Job in Ele1 Consultants at Ulhasnagar, Mumbai-Others, Mumbai

1) Responding to complex queries & concerns 

2) Resolving Escalations 

3) Coordinating with the technician teams for resolutions 

4) Managing returns and refunds

Skills and Atttributes Required: 

1) Professional communication 

2) E-mail & Phone Etiquettes

3) Problem Solving Skills
Other Benefits:

1) Performance incentives on over and above achieved KRA's
2) Number of paid leaves in a year - 21 

3) Internal growth opportunities