Banking / Mortgage Insurance / International US Process / Semi Voice Jobs in Bangalore - Black And White Business Solutions
FEATURED JOBBanking / Mortgage Insurance / International US Process / Semi Voice
Black And White Business Solutions
0 Years 
15000 - 30000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 10 Apr 20
Job Description
Hi dear applicant,
Hiring for MORTGAGE / INSURANCE Customer Support - Banking / Telecom / Insurance / Mortgage - SEMI VOICE / VOICE
Age limit : 19 - 35 years
Location : Bangalore
Salary : Fresher - 20K / Experience : 35K + Incentives
Skills : Excellent communication skills in English (verbal and written)
Eligibility : Must have cleared 12th + (Freshers OR Minimum 1 year of experience required) Graduate (Freshers are most welcome)
Must be comfortable with rotational shifts
Responsibilities :
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Required Candidate profile
One day interview process - Fresher / Experienced can applyJob Particulars
Role others
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id912745
Job Category Diploma
Locality Address Bannerghatta Road , HSR , Whitefield , Bangalore-Others
State Karnataka
Country India
About Company
Black And White Business Solutions
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