Technical support process Job in White Horse Manpower Consultancy P Ltd. at Bangalore

Technical Support

Good Communication Skills, Presentation Skills, Interpersonal Skills

• Excellent Soft Skills
  
• Hardware/ networking/ Laptop/ desktop/ OS/ VPO/ Blackberry /or System, Product, Process Knowledge
  
• Process Expert - Knowledge & Delivery in BPO/ Call Center/ Call Centre
  
• Identify process level gaps & analyze the root cause of complaints
  
• Candidate should have 0-5 year of experience in Customer Support Voice Process.
  
• Regularly updating training modules
  
• Should be open to work in Night shifts.