BPO-Customer Service Jobs in Surat,Vapi,Navsari - Votiko

BPO-Customer Service
12th Pass (HSE), Any Graduate
15000 - 30000 Monthly
Last Date 26 Dec 2020
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Votiko - Job Details

Date of posting: 27 Oct 20

Job Description:-

Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided.

·         Follow up customer calls made wherever is necessary

  • Should be able to answer emails timely ensuring adherence to the process standards.
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
  • Input data into the company computer platform to keep each customer record updated.

Education and Experience:-

·         Graduate or equivalent

  • Proficient in relevant computer applications
  • Required language proficiency, especially ENGLISH.

Added advantage:-

·         Knowledge or some experience in a call centre or customer service environment

  • Good data entry skills

Key Competencies and Skills:-

·         Strong problem-solving abilities on technical

·         Verbal and written communication skills

·         Listening skills

·         Problem analysis and problem-solving

·         Attention to detail

·         Teamwork

·         High level of professionalism

5 Working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Location: Majura Gate, SURAT

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Votiko

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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Customer Care
12th Pass (HSE)
Microsoft excel, Computer Operater, English Speaking
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Microsoft excel, Computer Operater, English Speaking
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Any Graduate
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12th Pass (HSE), Any Graduate
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Votiko recruiting BPO-Customer Service candidates nearby Surat, Vapi, Navsari.Votiko vacancies for BPO-Customer Service is recruited through Written-test, Face to Face Interview etc.
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