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BPO Customer Support Executive Jobs in Bangalore,Chennai - Black - White Business Solutions

BPO Customer Support Executive

Black - White Business Solutions
experience-icon 0 Years
salary-icon 13000 - 25000 Monthly
qualification-icon B.Com, BA(English), BBA/BBM, BCA, BE/B.Tech(Electronics & Instrumentation Engineering), BSc(Engineering)
location-icon Bangalore(Indiranagar ), Chennai
Expired

Posted: 29 Nov 21

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education B.Com, BA(English), BBA/BBM, BCA, BE/B.Tech(Electronics & Instrumentation Engineering), BSc(Engineering)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Category BPO

About Company

we are consultancy. we dont charge anything to our candidates.
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