BPO Customer Support Executive Jobs in Mumbai,Navi Mumbai - Tech Mahindra
FEATURED JOBBPO Customer Support Executive
Tech Mahindra
0 to 3 Years 
17000 - 23000 Monthly 
LLM, B.Arch, Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate 
Expired
Posted: 11 Jan 20
Job Description
Job Designation: Associate Customer Service Voice
Job Roles & Responsibilities:
- Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
- Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
- Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation
- Taking inbound calls.
- Giving resolutions to the customers.
- Being the voice of the Client.
- Minimum HSC Pass / HSC Fresher OR Graduate Fresher
- Excellent Communication Skills in English is mandate
- 24*7 Rotational Shifts/ Rotational Night Shifts for Males and Females both
- CTC – 17 K to 23 K in hand
- 5 days working (Any 2 rotational week off)
Tech Mahindra BPSOberoi Garden Estate, A wing, 1st floorNext to Boomerang, Saki Vihar road,Chandivali, Andheri East
Contact : HR Kamaljeet
Job Particulars
Role bpo telecaller
Education LLM, B.Arch, Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id822593
Job Category MBA , Diploma , BPO , BSc/BCA/BBM
Locality Address
State Maharashtra
Country India
About Company
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals.Tech Mahindra SMART Academy trains allied healthcare professionals. Learn more. World-class programs. Skill development courses. Volunteer with Us. Founded In 2007. Courses: Medical Lab Assistant, Dialysis Assistant Course, Hospital Front Office, Personality Development.Tech Mahindra Foundation's overarching goal is 'Empowerment through Education'. The Foundation works with Government Primary Schools by supporting initiatives that lead to sustainable transformation.Tech Mahindra Foundation's SMART, Skills for Market Training Programme is the flagship employability programme that trains & educates young men & women to become India's true strength.
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