BPO Customer Support Executive Jobs Opening in Intellicareer at Hinjewadi, Pune

BPO Customer Support Executive

Intellicareer

0 Years

16000 - 40000 Monthly

Expired

Posted: 25 May 23

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

More information about this BPO Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given BPO Customer Support Executive job

What are the job requirements to apply for this BPO Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an BPO Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 40000 Monthly. The Salary will depend on the interview. This BPO Customer Support Executive is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This BPO Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the BPO Customer Support Executive position?
- Ans: There are immediate 1 job openings for BPO Customer Support Executive in our Organisation.