BPO Customer Support Executive Jobs Opening in Ivy Technologies at BTM, Domlur, Electronic City, Bangalore

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

EXPERIENCE :

FRESHER : 12,000-17,000 / EXPERIENCE : 13,000 - 20,000 + (Incentive based on the process)

Process : Telecom, NON Telecom, Banking, E commerce,.....

Language : English + Hindi/Any Regional Language

Job Location : Bangalore

1. What are the job requirements to apply for this BPO Customer Support Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an BPO Customer Support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, 12th Pass (HSE), BSW
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This BPO Customer Support Executive is a Full Time in Bangalore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This BPO Customer Support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the BPO Customer Support Executive position?
   
   • Ans: There are immediate 1 job openings for BPO Customer Support Executive in our Organisation.