BPO Domestic/International Jobs in Mumbai - Skylines BPO

BPO Domestic/International

Skylines BPO

0 Years

10000 - 15000 Monthly

Expired

Posted: 14 Feb 17

Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.