Bpo Inbound Process Jobs Opening in Deutscher Akademischer Austausch Dienst at Domlur, Bangalore

Bpo Inbound Process

Deutscher Akademischer Austausch Dienst

0 Years

14000 - 15000 Monthly

Expired

Posted: 30 Mar 23

Job Description

We are looking out for candidates with English and Hindi communication skills and basic computer Knowledge for the inbound with rotational shift and week off , NO night shift

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Bpo Inbound Process Job

Please go through the below FAQs to get all answers related to the given Bpo Inbound Process job

What are the job requirements to apply for this Bpo Inbound Process job position?
- Ans: A candidate must have a minimum of fresher as an Bpo Inbound Process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), Other Post Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 15000 Monthly. The Salary will depend on the interview. This Bpo Inbound Process is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Bpo Inbound Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Bpo Inbound Process position?
- Ans: There are immediate 1 job openings for Bpo Inbound Process in our Organisation.