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BPO / Telecaller Jobs - Coimbatore - RND Softech Pvt Ltd

Eligibility : BVSc, BBA/BBM, M.Com, BEd, MSc, B.Com, BA

Location : Coimbatore

Last Date : 26 Oct 2016

Salary : 25000 - 30000 Rs Per Month

RND Softech Pvt Ltd - Job Details

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary
  • Conduct and periodically review contents of the initial training of new Agents, including good phone practices, general customer service skills, listening skills, de-escalation skills, and call center policies and procedures;
  • Develop and conduct Refreshers based on Training needs for existing Agents to help prepare them for cross-project roles;
  • Evaluate clients training requirements and establish training goals/completion milestones
  • Develop and implement client-specific training programs and scripts, using input from Project Managers, client training materials and Knowledge System contents;
  • Work with Call Center management staff to develop and facilitate motivational activities for Agents;
  • Preparation of Training Plans, and relevant Training reports and Dashboards.

Hiring Process : Face to Face Interview

Job Role: BPO / Telecaller

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We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About RND Softech Pvt Ltd

RND Softech Private Limited is a leading business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.

We commenced operations in 1999, now, with a presence in 3 countries across 3 continents, & a comprehensive range of services across diverse business, we are one of the leading business support system company.

We are part of PSG - Karthikeya group that has its presence in Education, Health services, textile engineering, IT and ITES, provides us with a grounded understanding of specific business challenges facing global companies.

Jobs by Location

RND Softech Pvt Ltd recruiting International Call Centre - Trainer fresher’s in Coimbatore. The RND Softech Pvt Ltd vacancies for International Call Centre - Trainer is filled through Face to Face Interview etc.
RND Softech Pvt Ltd jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BVSc,BBA/BBM,M.Com,BEd,MSc,B.Com,BA are selected to full fill the vacancies in BPO / Telecaller job field. The fresher’s applying for International Call Centre - Trainer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to RND Softech Pvt Ltd recruitment, fresher’s are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of RND Softech Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of RND Softech Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.