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BPO / Telecaller Jobs - Coimbatore - RND Softech Pvt Ltd

International Call Centre - Trainer
RND Softech Pvt Ltd
25000 - 30000 Per Month
BPO / Telecaller Jobs - Coimbatore - RND Softech Pvt Ltd
Last Date 26 Oct 2016

RND Softech Pvt Ltd - Job Details

Date of posting: 27 Aug 16

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary
  • Conduct and periodically review contents of the initial training of new Agents, including good phone practices, general customer service skills, listening skills, de-escalation skills, and call center policies and procedures;
  • Develop and conduct Refreshers based on Training needs for existing Agents to help prepare them for cross-project roles;
  • Evaluate clients training requirements and establish training goals/completion milestones
  • Develop and implement client-specific training programs and scripts, using input from Project Managers, client training materials and Knowledge System contents;
  • Work with Call Center management staff to develop and facilitate motivational activities for Agents;
  • Preparation of Training Plans, and relevant Training reports and Dashboards.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO,BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Freshers

About RND Softech Pvt Ltd

RND Softech Private Limited is a leading business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.

We commenced operations in 1999, now, with a presence in 3 countries across 3 continents, & a comprehensive range of services across diverse business, we are one of the leading business support system company.

We are part of PSG - Karthikeya group that has its presence in Education, Health services, textile engineering, IT and ITES, provides us with a grounded understanding of specific business challenges facing global companies.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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RND Softech Pvt Ltd recruiting International Call Centre - Trainer candidates nearby Coimbatore.RND Softech Pvt Ltd vacancies for International Call Centre - Trainer is recruited through Written-test, Face to Face Interview etc.
RND Softech Pvt Ltd Company recruits a lot of candidates every year based on the skills BPO, International BPO. The candidates with BVSc, BBA/BBM, M.Com, BEd, MSc, B.Com, BA are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Coimbatore can apply for International Call Centre - Trainer position in RND Softech Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the RND Softech Pvt Ltd recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of RND Softech Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of RND Softech Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in RND Softech Pvt Ltd and near your city and get a secured career.