BPO / Telecaller Jobs - Hyderabad - Aim Integrity Infomatics PVT LTD
Job Description
General Description
The Sales Specialist will place outbound calls to potential customers seeking to purchase PC Technical Support services. They will also call on leads from our existing customer base. Cold calls required!
Responsibilities
· Work directly with customers via telephone, and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services
· Educates customers on product offerings and services to improve PC Health and explains pricing and answers questions from customers building value in the customer relationship.
· Follows up with the customer via telephone or email following initial sales contact.
· Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of the product.
· Continued product education to better service customer calls
· Maintains the accurate daily record of sales in sales tracker.
Skills/Requirements
· One or more years’ experience of Telesales in a high volume fast, paced environment
· Strong customer service and telesales skills
· Experienced with Applications and Windows
· Good organizational skills and the ability to multi-task and prioritize in a high-volume fast paced environment
· Ability to manage sensitive and critical client information
· Excellent verbal communication skills
· Problem solving and decision-making skills
· Superior closing skills
Job Particulars
About Company
We started in the year 2013 and became an outsourcing partner for Telecom and IP-Telephony Companies in the same year. We are recognized globally and has proven ourselves in the Telecommunications domain. Through an extensive network of clients and vendors in more than 10 countries across the world, we have acquired more than 150 million minutes of voice business a month.
Evolving research and the relentless pursuit of excellence in technology are testimonial of our organization phenomenal growth. We dedicate this growth to our ever increasing number of business partners and customers who have made us go global from Hyderabad, INDIA to now in USA, UAE, SAUDI ARABIA & BANGLADESH.
Aim Integrity is now a group with diversified business interests including Telecommunications, Internet, Internet Telephony, IT and Web Services, Infrastructure and Consulting.
Our State-of-the-art Data Centers in USA, UK, and Germany are Interconnected with over 20 of the worlds leading Telcos and Carriers. We host the Telecom Switching and Routing platform and offer Private Label partnerships to individuals and corporate to start their own Calling Cards, PC and Mobile Based Telephony Services across the world. The robust Telecom platform can allow varied Telecom Class 4/5 services. This makes us a leading provider of high-quality telecommunications services.
Employing latest and advanced technologies and innovations, the company offers a variety of products and solutions that allow individuals and business enterprises around the world to start a telecom business or to expand an existing one. Our Interconnect partners located in India, the U.S., Canada, Australia, Middle East, Far East, and the Africas have enabled us to provide a cross-connect of networks to serve almost every Fixed Line and Mobile network of the world.
Employing latest and most advanced technology and innovations, the company offers a variety of products and solutions that allow individuals and business enterprises around the world to start a telecom business or to expand an existing one.
Motivated by an unceasing quest of dedication, GVantage will launch the HAYO brand with the advent of 2013 to a thunderous crowd by His Excellency the President of Senegal. This will be our response to the call for economic, quality, and reliable telecom solutions.
Aim Integrity confirms its trust and support to the business partners whose great motivation deserves international recognition.
