Fifth Dimension jobs for Phone Banking Executive in Kolkata. Last Date to apply: 24 Oct 2016
Job Description
Fluent English Speaking Phone Banking Executive Required
SALARY -15000 GROSS
Job Responsibilities:
- Structured bundled offering of products and service to the customer within the defined timeline.
- Penetration of saving Accounts on nonliability customers.
- Ensure quality new acquisition from Resident/ NonResident and adding more groups to the Classic customers.
- Utilizing the branch sales resources for optimal sales support.
- Sales of asset products like loans(personal, auto, home, educational).
- Selling of normal and super premium Credit Cards to the Classic customers.
- Enhance values within each of the customer groups.> Ensure that optimum levels of income generation product Group Holding is reached.
- Ensure that the customer group profitability is achieved.
- Ensure all classic customers within the portfolio are contacted once every month.
- Proactively raising eligible customers to the portfolio with the suitable income product.
- Ensure quality customer service is delivered.
- Recording Complaints as per the specified process.
- Promoting all direct banking channels and ensuring that the customer is utilizing the same.
- Error free documentation for all account opening and customer instruction (Stop payment, FD closure,etc)
- As locker, custodian ensures that locker allotment and related operations are as per process.
- Maintaining and updating databases
- The personal banker has to maintain the long-standing relationship with the client .
- This personal banker( telebanking) position is a very challenging profile and a perfect gateway to HNI banking career.
We are looking for a minimum graduate with fluent communication skill.
Candidate should be highly motivated and have a flare for sales.
Candidate from International outbound process ,banking sales, telecom sales, telesales process will have added advantage.
Candidate should also posses good analytical ability and presence of mind.
Salary - 15 K gross per month
There will be incentives aplenty.
Performances are measured on point scoring system.
Incentives are available on daily, weekly, monthly and annually as per performance.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id242759
Locality Address
State West Bengal
Country India
About Company
We are one of Kolkata’s leading business solutions firms. Our Executive Search, Business Coaching and Recruitment Process Outsourcing services solve unique business problems for our clients every day. We have been acclaimed both domestically and internationally receiving numerous industry awards of recognition annually. Our focused and innovative approach to executive search help our clients find, attract and retain the best people and win the war on talent.
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