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BPO/Telecaller Jobs Opening in Wakeup India at Daryaganj, Delhi

BPO/Telecaller

Wakeup India
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
Apply Now

Posted: 16 May 24

Job Description

Responsibilities: Inbound Calls II Customer Support 
• Inform customers about the company's products/services and offers 
• Manage inbound customer calls in a timely manner 
• Identify customers’ needs and wants, clarify information wherever required 
• Resolve and record customer complaints  
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


More information about this BPO/Telecaller Job

Please go through the below FAQs to get all answers related to the given BPO/Telecaller job

  1. What are the job requirements to apply for this BPO/Telecaller job position?
    • Ans: A candidate must have a minimum of fresher as an BPO/Telecaller

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Delhi.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This BPO/Telecaller is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the BPO/Telecaller position?
    • Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2433755
Locality Address Daryaganj
State Delhi
Country India

About Company

Wakeup India
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