Call center Agent Jobs in Delhi - HI-TECH INSTIUTE

Call center Agent

HI-TECH INSTIUTE

0 Years

8000 - 12000 Monthly

Expired

Posted: 17 Nov 20

Job Description

Handle customer&inbound and outbound calls. Solving queries, telling them about product/offers/services follow communication “scripts” when handling different topics identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets minimum

Requirement:Good Communication Skills

Good Problem-solving skills over the callHigh energy level