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Call center executive Jobs in Mumbai,Pune,Delhi - Votiko

Call center executive

Votiko
experience-icon 1 to 3+ Years
salary-icon 18000 - 35000 Monthly
Expired

Posted: 04 Mar 22

Job Description

We are looking for a Call center executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.

Responsibilities

Customer Service Responsibilities list:

• Manage large amounts of incoming / outgoing calls

• Generate sales leads

• Identify and assess customer’s needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

Location: Surat

Salary: ₹18,000 to - ₹35,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)

 Experience: - 1 Year to 4 Years

 

Job Particulars

Who can apply Experienced (1 to 3+ Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1438889
Locality Address Alaknanda , Central Delhi , Goregaon East , Viman Nagar , Pune-Others
Country India

About Company

Votiko
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