Call Center Representative Jobs Opening in Globetech at Tolichowki, Hyderabad
HOT JOBCall Center Representative
Job Description
We are seeking a motivated and persuasive Call Center Representative to join our team. This role is focused on making high-volume outbound calls to schedule appointments and support health plan members. The ideal candidate will bring strong communication skills, professionalism, and a results-driven attitude to a fast-paced, metrics-oriented environment.
Key Responsibilities:-
Make up to 50 outbound calls per hour using an automated dialer system.
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Offer, explain, and schedule free appointments for health plan members.
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Communicate with courtesy and professionalism, handling rebuttals persuasively.
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Meet daily performance goals related to outreach, engagement, and scheduling.
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Adjust, reschedule, and cancel appointments as needed with members and providers.
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Handle complaints and escalations professionally using engagement systems.
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Accurately document call activities and maintain productivity expectations.
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Follow HIPAA and all applicable privacy and security regulations when handling protected health information.
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High School Diploma or equivalent (preferred).
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Minimum 3 years of call center experience OR 2+ years of general work experience required.
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Previous experience in outbound or high-volume call centers preferred.
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Familiarity with autodialers, scripting, and working in a metrics-driven environment.
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Ability to remain persuasive and professional under pressure.
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Strong communication skills – friendly, confident, and clear.
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Comfortable working in a fast-paced and goal-oriented team.
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This position is open to female candidates only.
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Must be available to work US-based shifts.
More information about this Call Center Representative Job
Please go through the below FAQs to get all answers related to the given Call Center Representative job
- What are the job requirements to apply for this Call Center Representative job position?
- Ans: A candidate must have a minimum of 3 to 3+ year experience as an Call Center Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Call Center Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Call Center Representative position?
- Ans: There are immediate 1 job openings for Call Center Representative in our Organisation.
Job Particulars
About Company
GlobeTech is a specialized IT consulting firm providing high-quality technology solutions and staffing services to a wide range of U.S.-based software companies. With a deep understanding of the tech landscape and evolving business needs, we help our clients drive innovation, scale operations, and achieve digital transformation through the right technical expertise.
Our strength lies in connecting top-tier IT professionals with industry-leading companies across domains such as cloud computing, software engineering, DevOps, data analytics, and enterprise applications. Whether it's full-time placements, contract-based roles, or project-based consulting, we are committed to delivering agile, reliable, and tailored solutions that support our clients' long-term success.
At GlobeTech, we combine global reach with personalized service—bridging talent with opportunity.
